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Shipping & Returns

Shipping Policy

Thank you for choosing SKIN IN THE GAME for your online shopping needs. We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping. Please read our shipping policy to understand how we handle the delivery of your orders.

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Delivery Timeframe:

  1. All orders placed with SKIN IN THE GAME are typically processed within 6-7 business days. After processing, your order will be shipped.

  2. We aim to deliver your order within 3-4 business days from the date of shipment. Please note that delivery times may vary depending on your location and the shipping method you choose at checkout.

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Shipping Holidays:

Please be aware that shipping may be affected during holidays or special events. We will do our best to communicate any potential delays and work to ensure the prompt delivery of your order.

Return & Exchange Policy

At SKIN IN THE GAME, we aim to provide you with high-quality products and exceptional service. We understand that there may be instances where you need to make an exchange. Please read our Returns and Exchange Policy for a clear understanding of our procedures.

Exchanges:

  • You have up to 7 business days from the date your order was delivered to request an exchange for items that are in new, unused condition.

  • Exchanges are accepted for the following reasons:

    • Size: If you received an item and it doesn't fit, you may request an exchange for a different size.

    • Color: If you received an item and it's not the color you expected, you may request an exchange for the desired color.

  • To request an exchange, please contact our customer support team. We will provide you with instructions on how to initiate the exchange process.

  • Exchanged items must be in their original condition, including tags and packaging. The item must not be used or washed.

  • You are responsible for shipping the item back to us, and we will cover the shipping cost for the new item being sent to you.

Returns:

  • Please note that we do not offer returns for purchased items, except in cases of damaged or defective products. If you receive a damaged or defective item, please contact our customer support team within 3 business days of the delivery date for assistance.

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